The following window lists all available product licenses. It will be shown if you invoke the menu item “Help” → “Purchase Info” from the Main Screen, or if you click on the “Buy Registration Code NOW” from the “Before we start” window. If you have ordered registration codes some time before, the internet will be checked if they are available – and if so they will be retrieved from there and stored into your profile (a message box will be displayed with a list of catalog Ids affected by this), before this window is displayed.
The table has the following columns:
- 8-character Catalog ID
- Regular Price
- Promotion Price if available
- Name (one line description)
- Purchase Status
- Package Savings
All monetary amounts are in U.S. Dollar.
Depending on the purchase status the line may be highlighted and one of the following texts is displayed:
- Available – You don’t have that license yet, item not in shopping cart or otherwise in progress
- In Progress – The item is in the shopping cart you have submitted for check out (line is dimmed)
- In Shopping Cart – This item is in the shopping cart (line has green background)
- Already registered – The registration code was retrieved from the internet and stored into your profile (line is dimmed)
- Prof Code Invalid – this is an error condition in your profile: the registration code there does not match what is expected there. Contact customer service (line has red background)
- Should be In Shopping Cart – Error condition: flagged for being in shopping cart but is not. Back out and restart. If persists contact customer service (line has red background)
- Covered in Package (line has same color as the line of the package)
- Unknown – Contact customer service.
Additionally the following buttons and labels are displayed:
- Discount for Promotion points used
- Total Price (items in shopping cart minus Discount)
- Buttons to apply or remove Promotion points to/from Discount
- Promotion points remaining after Discount use
- Buy button (appears only if you can go through with purchase)
- Exit button (will ask question if you don’t want to proceed with purchase just to be sure
In most cases, if you double-click on a line in the table, a separate window will show up with details on that particular product where you can indicate that you want to by the license for it. If the line represents a package (indicated with a dollar amount instead of “N/A” in the package savings column), a right double-click there will reduce the table to include just the lines involved in this package, that is the package line itself and all items that are included in this package. A next click on any line will restore the table to normal.
Also, please note the following
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For anything you buy, you need to have the “Primary License” (Cat ID CTCDPWSC) prior to that or buy it along with the rest.
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If you buy a package or the package is in progress, the affected products included in this package will show the same state as the package itself. For further information about packages see here.
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If you have already a license for a product and intend to buy a package where this product is part of, no discount will be offered for the products you already bought. It is not possible to consider already bought licenses as a way of having add-on deals with just the licenses you don’t have yet.
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If the total amount is zero after discount, the “Buy NOW” button will initiate the process to generate the registration code(s), otherwise the system will start your favorite web browser, showing the shopping cart details. From there you hit the PayPal button where you can make your payment.
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If you back out in the last moment and don’t go thru with the payment, the system will show the status as if you did pay, including used promotion points. Eventually it will be back to normal, but it will take some time.
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The purchase panel is disabled if you have initiated any transfer action (license or promo data) that is not completed yet.